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Services

Home/Services
Servicesadmin2020-04-22T18:37:45+00:00

Software Maintenance

Our multi-tiered support system enables us to scale responsibilities and escalation procedures according to defined service level agreements, thus ensuring the best possible service with a high level of efficiency.

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Software Development

Our software development services aim to support you through the entire implementation process: from an initial analysis of requirements to a creative software engineering process based on our extensive industry knowledge.

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Hardware Maintenance

Our hardware support services provide maintenance for retail systems and components based on contractual service levels.

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Service Desk

The Service desk represents the central point of contact for all customer support- and maintenance-related requests.

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Training

Training services include courses and workshops offered to customers using delivered products.

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Consumables and Parts

For all delivered products POINTER supplies originally manufactured consumables and spare parts.

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Deployment

Our deployment services are based on standardised, industry-tested processes and solutions, and are provided either on-demand or included as part of a comprehensive rollout solution.

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